Customer Engagement Intern

Biscuit Factory - London Operations and Business Development

28 Feb 2023

Biscuit Factory - London

Operations and Business Development

Business Development

Full Time


About you

  • You are ambitious and capable of helping Machine Medicine to achieve its mission.
  • You have strong communication and interpersonal skills, with the ability to build and develop long-term business relationships.
  • You have a can-do attitude and you ensure that the customer’s expectations are met. 
  • You are highly organised and can meet multiple deadlines under pressure.
  • You are comfortable in a full-time clerical position in a virtually paperless environment with all documentation and records being managed electronically.
  • You have strong computer literacy and are proficient in standard software packages (e.g. MS Word, Excel and PowerPoint.)
  • Previous experience in healthcare/clinical/Med-Tech or a relevant degree is highly desirable
  • Experience in a previous customer engagement or client-facing role is preferred.

List of duties and responsibilities:

  • Searching for new potential customers and reaching out to them
  • Engage and follow up with potential customers to close a deal. 
  • Build and Maintain relationships with existing customers.
  • Attending local and international conferences when needed
  • Acquiring feedback from existing users. 
  • Collect reviews and testimonials that appraise the brand image. 
  • Assist in ongoing marketing plans.
  • Develop new strategies to approach new prospects. 
  • Use advanced analytics and data from CRM to boost response rates. 


  • A degree in Medical Sciences/Pharmacy/Life Sciences or a related field.

This is a 3-month internship that may lead to a permanent contract.